Heat Pump Services
Year-Round Comfort — One Efficient System
A cold-climate heat pump can deliver efficient heating and cooling from one thoughtfully designed system. Our team assesses your home, existing equipment, and comfort goals to recommend a practical solution that performs through GTA winters and helps you understand available incentive opportunities.
Heat Pump Services
Cold Climate Heat Pumps
Lennox XP21 and XP16 heat pumps operate efficiently down to -30°C — purpose-built for Canadian winters with ENERGY STAR® Cold Climate certification and outstanding heating performance.
Heat Pump Installation
Full system design, installation, and commissioning. We assess your home's heating and cooling loads to select the right system size for maximum efficiency and comfort.
Heat Pump Repair
Expert diagnosis and repair of all heat pump brands. Refrigerant issues, defrost problems, reversing valve faults, and electrical failures — we diagnose and fix it fast.
Dual-Fuel Systems
Combine a heat pump with your existing gas furnace for the ultimate in efficiency — the heat pump handles mild weather, the furnace provides backup on the coldest days.
Annual Maintenance
Bi-annual tune-up (spring and fall) to keep your heat pump running at peak efficiency year-round. Includes coil cleaning, refrigerant check, defrost cycle testing, and controls calibration.
Rebate Assistance
We help you navigate Ontario Home Efficiency Rebate Plus, Enbridge Gas, and utility rebates — potentially saving you thousands on your new heat pump installation.
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Our Installation Process
How We Install Your Heat Pump System
Home Energy Assessment
We evaluate your home's insulation, existing ductwork, heating load, and current equipment to determine the optimal heat pump configuration for your specific situation.
System Design & Rebate Review
We design your system, confirm rebate eligibility, and present clear equipment options with total costs after incentives — so you know exactly what you're investing.
Professional Installation
Our certified technicians install the outdoor unit, indoor air handler or coil, refrigerant lines, electrical connections, and integrate with your existing ductwork and thermostat.
Commissioning & Rebate Filing
We commission the system, verify performance, and assist you in filing for all applicable government rebates and incentives to maximize your savings.
Understanding the Difference
Gas Furnace vs. Cold Climate Heat Pump
Watch for These Indicators
Signs Your Heat Pump Needs Service
Recognizing early warning signs can prevent a minor issue from becoming a costly emergency. If you notice any of the following, contact our team for a professional assessment.
Insufficient Heating or Cooling Output
If your heat pump is running but not reaching your set temperature, it may have a refrigerant leak, a failing compressor, or a defrost cycle issue that requires professional diagnosis.
Constantly Running Without Reaching Setpoint
A heat pump that runs continuously without achieving the desired temperature is working inefficiently. This could indicate refrigerant loss, a dirty coil, or an undersized system.
Ice Buildup on the Outdoor Unit
Some frost during heating mode is normal, but heavy ice accumulation that does not clear during defrost cycles indicates a defrost control failure or refrigerant issue.
Sudden Increase in Electricity Bills
An unexplained spike in electricity consumption during heating or cooling season suggests your heat pump is losing efficiency and may need refrigerant, coil cleaning, or component repair.
Unusual Sounds During Operation
Grinding, squealing, or rattling sounds from either the indoor or outdoor unit indicate mechanical wear, loose components, or debris in the fan — all requiring prompt attention.
System Over 12 Years Old
Heat pumps typically last 12–15 years. An aging system loses efficiency and reliability. A proactive assessment can identify whether repair or replacement offers better long-term value.
Not sure if your system needs attention? Call us for a free phone consultation.
905-790-9080Available Rebates & Incentives
Maximize Your Heat Pump Savings
We help you identify and apply for every rebate and incentive you qualify for — maximizing your savings on new equipment.
Canada Greener Homes Loan
The Canada Greener Homes Grant has closed. The Canada Greener Homes Loan (interest-free, up to $40,000) may be available for qualifying retrofits. Confirm current availability with us before applying.
Ontario Home Efficiency Rebate Plus
Provincial incentive for qualifying heat pump installations. Stackable with federal programs for maximum combined savings.
Enbridge Gas Rebates
Available for dual-fuel heat pump systems that reduce natural gas consumption. Applicable to qualifying Enbridge Gas customers.
Rebate programs are updated regularly. We stay current on all available incentives and confirm your eligibility during your free consultation — at no cost to you.
Book a Free Rebate ConsultationHomeowner Guidance
Heat Pump Maintenance Through the Seasons
Spring
- Schedule spring tune-up before cooling season
- Clean outdoor unit coils after winter
- Check refrigerant charge and defrost operation
- Inspect electrical connections and controls
Summer
- Keep outdoor unit clear of vegetation
- Check and replace air filter monthly
- Monitor cooling performance and energy use
- Ensure condensate drain is clear
Fall
- Schedule fall tune-up before heating season
- Test heating mode and defrost cycle
- Clear leaves and debris from outdoor unit
- Verify backup heat source is operational
Winter
- Keep outdoor unit clear of snow and ice
- Do not block airflow around outdoor unit
- Monitor defrost cycles — some frost is normal
- Call us if ice buildup does not clear within 2 hours
Our Heat Pump Expertise
Why Choose Global Comfort Air for Your Heat Pump
ENERGY STAR® Cold Climate Specialists
We specialize in cold-climate heat pump systems certified for Canadian winters. Our technicians are trained specifically on systems rated to -30°C — not just warm-climate models.
Rebate Application Experts
We help GTA homeowners navigate OHERplus, utility rebates, and available federal programs. We manage the paperwork so you capture every dollar you are entitled to.
Lennox Authorized Dealer
As a Lennox Authorized Dealer, we install and service the full Lennox heat pump lineup with factory warranty support, genuine parts, and manufacturer-backed technical assistance.
Honest System Recommendations
We assess whether a heat pump is genuinely the right choice for your home — considering your insulation, existing equipment, and energy costs. We recommend what makes sense, not just what sells.
Ready to Get Started?
Contact us today for a free estimate. Our licensed technicians are available 24/7 for emergency service across the GTA.
Serving Peel · Toronto · York · Halton · Durham · Barrie
Frequently Asked Questions
Do heat pumps work in Canadian winters?
Modern cold-climate heat pumps absolutely work in Canadian winters. Lennox's top models are rated to -30°C and maintain high efficiency even at -15°C. Many GTA homeowners use them as their primary heat source year-round.
How much can I save with a heat pump?
Heat pumps can be 2–3x more efficient than gas furnaces, potentially cutting your heating costs by 30–50%. Combined with government rebates, the payback period is often 5–8 years.
What government rebates are available?
Ontario's Home Efficiency Rebate Plus (OHERplus) and utility programs such as Toronto Hydro and Enbridge Gas offer rebates on qualifying heat pumps. The Canada Greener Homes Grant has closed; the Canada Greener Homes Loan may still be available. We stay current on all active programs and help with the paperwork.
Can I keep my gas furnace with a heat pump?
Yes — a dual-fuel system pairs a heat pump with your existing gas furnace. The heat pump handles most of the year efficiently, and the furnace provides backup on the coldest days. This is often the most cost-effective approach.
How long does heat pump installation take?
A standard heat pump installation takes 6–8 hours. If you're adding a heat pump to an existing forced-air system, it's often a straightforward swap of the outdoor unit.
Why Choose Global Comfort Air?
Serving the Greater Toronto Area since 1999, we bring factory-trained expertise, premium Lennox equipment, and a commitment to your complete satisfaction on every job.
- Lennox ENERGY STAR® Cold Climate certified systems
- Works efficiently down to -30°C
- Up to 300% heating efficiency (COP 3.0+)
- May qualify for Ontario and utility rebate programs — ask us about current eligibility
- Reduces household carbon footprint significantly
- Single system for heating AND cooling
- Factory-trained Lennox technicians
- 24/7 emergency service across the GTA
Heat Pump Service Area — Greater Toronto Area & Beyond